Welcome to Velocity Maxilimo! By using our services, you agree to the following terms and conditions. Please read them carefully.
We provide vehicle booking services for various needs, including airport transfers, city transfers, hotel transfers, city tours, corporate events, weddings, and funeral functions.
We provide vehicle booking services for various needs, including airport transfers, city transfers, hotel transfers, city tours, corporate events, weddings, and funeral functions.
Bookings can be made via our website, email, phone, or through our authorized partners.
A booking is only confirmed after full payment or a required deposit has been received.
We accept payments through [list your payment methods: bank transfer, credit card, etc.].
All prices are quoted in [your currency] and are subject to change without prior notice.
Cancellations made at least [24/48] hours before the scheduled pickup time will receive a full refund.
Cancellations made within [24] hours of the pickup time will incur a [50%] cancellation fee.
No-shows and last-minute cancellations (less than [12] hours before pickup) are non-refundable.
Any changes to the booking, such as pickup time, location, or vehicle type, must be requested at least [24] hours prior to the scheduled service.
Changes are subject to availability and may incur additional charges.
Any changes to the booking, such as pickup time, location, or vehicle type, must be requested at least [24] hours prior to the scheduled service.
Changes are subject to availability and may incur additional charges.
Customers must ensure that all booking details provided are accurate.
Customers are responsible for being at the pickup location on time. A grace period of [15] minutes will be allowed.
Any damage to the vehicle caused by customer negligence will be charged to the customer.
We are not responsible for delays caused by traffic conditions, weather, accidents, or any events beyond our control.
We reserve the right to substitute a vehicle of similar type or capacity if necessary.
All our vehicles are insured according to Malaysia regulations.
We are not responsible for any lost or damaged personal belongings left inside the vehicle.
Smoking, alcohol consumption, and illegal activities are strictly prohibited inside the vehicle.
We reserve the right to terminate the service without refund if a customer’s behavior endangers the driver, the vehicle, or other passengers.
We may update these Terms and Conditions at any time. Any changes will be posted on our website.
These Terms and Conditions are governed by the laws of Malaysia.